cbagi Terms and Conditions

These Terms and Conditions ("Terms") form a legal agreement between cbagi ("Platform", "we", "us") and the person using its services ("you", "user"). By using the cbagi website, mobile version or any related service, you are considered to have fully agreed to all of the terms set out below.

If you disagree with any part of these Terms, you are requested to stop using the cbagi platform immediately. These Terms have been drawn up in accordance with the applicable laws and regulations of Bangladesh.

cbagi reserves the right to change, amend or update these Terms at any time. Updated terms take effect from the moment they are published on the website. Continued use of the platform means you have accepted the revised terms.

To open an account and use services on cbagi, you must meet the following conditions:

• You must be 21 years of age or older. This platform is for users aged 21 and above only.
• You must be a resident of Bangladesh or be accessing this platform from Bangladesh.
• You must be mentally competent and capable of making your own decisions.
• There must be no active restriction or ban in place against you.
• You must be using this platform voluntarily and with full awareness.

cbagi may request proof of age (National ID card, birth registration certificate or passport) at any time. Failure to provide the required documents may result in account suspension.

3.1 Registration Process

To create an account on cbagi, you must provide accurate and complete information. Registering with false or misleading information may result in account cancellation and forfeiture of deposited funds.

3.2 Single Account Policy

Each user may operate only one account. If the same person creates multiple accounts, all accounts will be closed and the associated balances may be forfeited.

3.3 Password and Account Security

It is your responsibility to keep your account password completely confidential. Any unauthorized access to your account must be reported to cbagi immediately. cbagi will not be liable for any loss resulting from your account being used by a third party.

3.4 Reasons for Account Closure

• If false information is provided.
• If evidence of operating multiple accounts is found.
• If evidence of fraud or dishonest activity is found.
• If any cbagi policy is violated.
• If the account remains inactive for an extended period.

4.1 Deposit Rules

To deposit funds on cbagi, you can use bKash, Nagad, Rocket and bank transfer. The minimum deposit amount is ৳300 (three hundred taka). No commission or charges apply to deposits.

Deposited funds must be from an account registered in the same name as the cbagi account. Transactions in a third party's name are not accepted.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000 (one thousand taka). Withdrawal requests are generally processed within 10 to 45 minutes. Timing may vary if verification is pending or in special circumstances.

• Identity verification must be completed before submitting a withdrawal request.
• Withdrawals may be restricted until the wagering conditions of an active bonus are met.
• Withdrawals will be made to the same payment method used for the deposit.
• cbagi reserves the right to temporarily suspend a withdrawal if fraud is suspected.

4.3 Identity Verification (KYC)

In accordance with cbagi's security policy, you may be required to submit a National ID card or passport and proof of ownership of the payment method before making a withdrawal. This is done to ensure the security of your account.

5.1 Welcome Bonus

The cbagi welcome bonus is a 100% bonus on your first deposit, up to a maximum of ৳20,000. To receive this bonus, you must activate the bonus option when making your first deposit after registration.

5.2 Wagering Conditions

The wagering requirement for the welcome bonus is 25 times (25 times the sum of the deposit and bonus). Bonus funds cannot be withdrawn before the wagering conditions are met.

• Not all games may contribute equally toward meeting the wagering conditions.
• The wagering conditions must be met within 30 days of receiving the bonus.
• If the conditions are not met within the specified time, the bonus will be cancelled.
• The maximum bet amount may be limited while a bonus is active.

5.3 Other Promotions

cbagi runs various special offers, cashback deals and tournaments from time to time. Each offer has its own specific terms, which will be clearly stated on the offer page. cbagi reserves the right to change or cancel any promotion at any time.

5.4 Bonus Abuse

cbagi reserves the right to cancel the relevant account and bonus if abuse of the bonus system, collecting bonuses through multiple accounts or any fraudulent activity is proven.

The cbagi VIP program has five levels. Each level provides weekly cashback and special benefits.

• Bronze: Weekly cashback up to 0.2%.
• Silver: Weekly cashback up to 0.3%.
• Gold: Weekly cashback up to 0.5%.
• Platinum: Weekly cashback up to 0.6%.
• Diamond: Weekly cashback up to 0.8%.

Users can advance to higher VIP levels through regular play. VIP benefits apply to the individual account and are not transferable. cbagi may change the VIP program terms at any time.

The following activities are strictly prohibited on the cbagi platform:

• Participating in any form of fraud or dishonest activity.
• Attempting to manipulate the system using software bots, automated scripts or any other technical means.
• Using the platform for the purpose of money laundering or illegal financial activity.
• Creating or operating multiple accounts.
• Using or attempting to hack another user's account.
• Attempting to carry out a cyber attack on the cbagi system.
• Harassing or abusing other users.
• Conducting transactions under a false identity or using another person's identity.

Involvement in any of the above activities will result in permanent account closure, all balances may be forfeited and legal action may be taken if necessary.

cbagi places the highest importance on protecting your personal information. All transactions and communications are secured using SSL encryption technology. We never sell your information to third parties.

To learn more about how your information is collected, stored and used, please read our Privacy Policy page.

cbagi believes gaming should be a form of entertainment, not a source of financial stress. We encourage all users to play responsibly.

9.1 Self-Control Tools

• The option to set deposit limits.
• The option to set a loss limit.
• The option to take a voluntary temporary break (cooling-off period).
• Permanent Self-Exclusion facility.

9.2 Support

If you feel that you or someone you know is experiencing a gaming problem, please contact our 24/7 live chat. For more information, please read our Responsible Gaming page.

10.1 Technical Errors

If a game is left incomplete due to a technical error, system failure or server problem, cbagi will conduct a fair review and make a decision. cbagi reserves the right to cancel any winnings or bonuses incorrectly received as a result of a technical error.

10.2 Filing a Complaint

If you have a complaint about any matter, please first contact our support team via 24/7 live chat. If the issue is not resolved, please send a detailed email to [email protected]. We will take action on every complaint within 48 hours.

10.3 Final Decision

The decision of cbagi's management committee will be considered final in all disputes, unless the intervention of a regulatory body is required.

cbagi will not be liable for the following:

• Issues caused by loss of internet connection or the user's device.
• Account information being leaked due to the user's own negligence.
• Delays caused by third-party payment gateway issues.
• Any transaction authorized by the user themselves.
• Unforeseen circumstances (force majeure) such as natural disasters, cyber attacks or government directives.

In any circumstance, the maximum limit of cbagi's liability will be the actual amount of funds deposited in the relevant account.

All content on the cbagi website — logos, designs, text, graphics, software and other elements — are the exclusive property of cbagi and are protected by copyright law. Reusing, republishing or using any of this content for commercial purposes without prior permission from cbagi is strictly prohibited.

cbagi reserves the right to change, suspend or discontinue its services, games, features or offers at any time. In such cases, cbagi will send a notification to registered email addresses as far in advance as possible.

If a service is discontinued, users' valid balances (with wagering conditions met) will be returned to their registered payment method.

If you have any questions or complaints about these Terms, please contact us:

• 24/7 Live Chat — support available in Bengali.
• Email: [email protected]

Our team is available seven days a week, twenty-four hours a day to serve you. We aim to resolve any issue quickly.

To learn more about cbagi's full policies, please visit our Privacy Policy, Responsible Gaming and FAQ pages.