⚖️ 21+ | Safe Gaming

Play responsibly at cbagi

cbagi believes gaming should be fun, not stressful. Our safe gaming tools and guidelines are here to help you enjoy yourself in a healthy and informed way.

Why is responsible gaming important?

Online gaming is a form of entertainment — but it only stays enjoyable when it remains under control. At cbagi, we treat responsible gaming as a core principle of our platform. Our goal is for every player to enjoy games while keeping full control over their time and money.

Responsible gaming means more than just following age limits — it means staying aware of your own playing habits, setting a budget, taking breaks when needed, and seeking help if something ever feels wrong. cbagi is always here for you.

  • Gaming is always for entertainment, not as a source of income
  • Never bet more than you can afford to lose
  • Avoid playing more to chase losses
  • Take regular breaks and keep your gaming time limited
  • Prioritise spending time with family and friends

Important Warning

cbagi is an entertainment platform for adults only. Participation by minors is strictly prohibited.

21+

For 21+ only

You must be at least 21 years old to open an account and play at cbagi. We may request documents to verify your age.

Safe Gaming Tools

Deposit Limit

You can set your own maximum daily, weekly, or monthly deposit amount. Once set, reducing a limit takes effect immediately; a 24-hour waiting period applies for increases.

Time-Out Feature

If you feel you need a break, activate a time-out for anywhere from 24 hours up to a maximum of 6 weeks. During this period, no transactions will be possible on your account and all promotional communications will be paused.

Self-Exclusion

If you feel gaming is getting out of control, activate self-exclusion. This allows you to close your account for anywhere from 6 months to permanently. Once activated, it cannot be reversed on your own.

Session Timer

Set a session timer to remind yourself while you play. Once the set time is up, the app will automatically alert you. Stay aware and keep track of your time.

Gaming History

View your complete gaming history in your account — how much time you have spent, how much you have deposited, and how much you have withdrawn. Transparency is the first step toward awareness.

24/7 Support

Our Bengali live chat support is always available for any questions or concerns about responsible gaming. Our team is sensitive and trained.

Age Verification and Minor Protection

cbagi strictly prohibits registration and gaming by anyone under 21. Date of birth is verified during account registration, and a National ID card or passport may be requested in cases of doubt.

If there are any minors in your home, keep your device and account secure. Never share your password and use device locks. Internet filtering software can be used to block minors from accessing sites of this kind.

  • Date of birth and identity verification are mandatory at registration
  • Keep your device PIN and password secure
  • Avoid gaming in front of minors
  • Report any suspected minor accounts

Signs of Problem Gaming

If you or someone close to you is experiencing any of the following signs, it is time to seek help:

  • Feeling unable to stop gaming
  • Placing larger bets to chase losses
  • Lying or hiding the truth about gaming
  • Prioritising gaming over family and work
  • Feeling restless or anxious when not gaming
  • Using money meant for essential expenses on gaming

How to Self-Exclude

1

Log in to your account

Log in to your cbagi account and go to Profile Settings.

2

Open the "Responsible Gaming" section

Click on the "Responsible Gaming" option within Settings.

3

Choose self-exclusion

Select your preferred duration — 6 months, 1 year, or permanent. Confirm your choice.

4

Confirmation

Once the request is confirmed, your account will be deactivated immediately and you will receive a confirmation email.

5

Contact the support team

If it is not possible through the system, make the request directly via live chat or email — we will process it within 24 hours.

No promotional offers will be sent to you during self-exclusion. If you believe you need to reactivate your account before the set period ends, contact support — however, a minimum cooling-off period of 7 days applies.

Deposit Limits and Budget Planning

The most effective way to game responsibly is to set a budget from the start. The minimum deposit at cbagi is just ৳300, and you can set a maximum daily or weekly deposit limit at any time.

Keep a few key principles of budget planning in mind: only use money whose loss would not affect your daily life. Never play with borrowed money.

৳300

Minimum Deposit

৳1,000

Minimum Withdrawal

Tips for healthy gaming habits

  • Before playing, set yourself a time and money limit
  • Never play while drinking alcohol or when you are tired
  • Avoid thinking of gaming as an alternative source of income
  • Check in with how you are feeling after each session
  • Share your gaming habits with people close to you
  • Contact support for any issue

Help and Contact

Live Chat Support

Our Bengali live chat is active 24 hours a day, 7 days a week. Send any responsible gaming questions or self-exclusion requests directly through chat.

Email Contact

For written assistance, email us at: [email protected] — we will respond as quickly as possible.

Read the FAQ

Visit our FAQ page for detailed questions and answers on responsible gaming, deposit limits, and self-exclusion.

Frequently Asked Questions

You must be at least 21 years old to participate at cbagi. Date of birth is verified during registration, and a National ID card or passport may be requested if needed. Accounts belonging to users under 21 will be closed immediately.

Log in to your account, go to Profile Settings, and set a daily, weekly, or monthly deposit limit from the "Responsible Gaming" section. Reducing a limit takes effect immediately. To increase a limit, you will need to wait 24 hours after making the change.

Yes. When you request self-exclusion, any remaining balance in your account can be withdrawn, provided it meets the minimum withdrawal threshold of ৳1,000. Contact us via live chat for more details.

A time-out is a temporary break — typically from 24 hours up to 6 weeks — after which your account is automatically reactivated. Self-exclusion is a long-term measure (minimum 6 months or permanent) that cannot be reversed on your own once activated. If gaming is becoming a problem for you, self-exclusion is the recommended choice.

Chat directly in Bengali via cbagi's 24/7 live chat, or send an email to [email protected]. Our support team is sensitive and trained. Problem gambling is a real issue — seeking help is a sign of strength.

Notify us immediately via live chat or email. We will review the situation and take the necessary steps. To prevent this in future, use device locks and keep your account password private.

Play responsibly and enjoy

Explore our games at cbagi for a safe, trusted, and enjoyable gaming experience. If you have more questions, our FAQ page and support team are always ready.